I use Select Advantage for pre-employment testing and they also have questions for interviews that I can use. I can't say enough about this program! It helps you hire people that will fit your Center. The applicants WANT to be in your Centers, and using the assessment tool you find out very quickly who has the qualities you are looking for. I am very pleased with the support and help I get from my account manager, and the results are in my hands almost immediately. It's a great tool.
We have been using the Select Advantage Emergency Dispatcher pre-employment assessment for a number of years. We have seen a noticeable improvement with the trainees we hire using this screening tool. We have also recommended the product to a number of other public service agencies.
City of Roanoke
We finally decided that because of the special qualities needed to be an effective 9-1-1 dispatcher, the agency requires a job-specific, pre-employment assessment to aid in hiring the right person for the job. Prior to using Select Advantage, employees were terminated for failure to successfully complete the training program. We’ve been using Select Advantage’s services since February of 2006 and there is a night and day difference in our retention since we implemented their assessment. It is also very cost effective and affordable for our agency.